Resolved -
We believe this incident is fully resolved and apologize for the disruption.
Dec 4, 14:00 PST
Update -
We have identified and addressed the root cause that led to this issue recurring. We believe that we have addressed the underlying issue, but continue to monitor and investigate.
Dec 4, 13:26 PST
Update -
We have identified that this issue has recurred but are working to address the underlying root cause with urgency to fully restore stable service to the impact set of Trust Centers. We apologize for this issue.
Dec 4, 13:04 PST
Monitoring -
Trust Centers are operational and we continue to monitor this with a high priority.
Dec 4, 12:55 PST
Identified -
Unfortunately this issue has recurred for a subset of Trust Centers and continue to investigate with a high priority. We apologize for this disruption.
Dec 4, 12:42 PST
Update -
We are continuing to monitor for any further issues.
Dec 4, 12:39 PST
Monitoring -
All Trust Centers are now operational and we continue to monitor this situation and identify a root case.
Dec 4, 12:36 PST
Update -
We have identified only a subset of Trust Centers are impacted and are working through our Incident Response process to identify and resolve the issue.
Dec 4, 12:31 PST
Update -
We are currently experiencing an outage affecting Trust Center access. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
Dec 4, 12:25 PST
Investigating -
We are currently experiencing an outage affecting Trust Center access. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
Dec 4, 12:20 PST